Last updated: July 28, 2026
This Refund Policy explains how refunds are handled for event bookings made through Fyndr. Once a package or ticket has been purchased, the amount is non-refundable except in the specific circumstances outlined below.
Once a package or ticket has been purchased, the amount is non-refundable except in the specific circumstances outlined below.
If you cancel your own registration before the event, refund eligibility and amount are determined by the host's cancellation policy for that specific event. Refunds under this section are not automatic and are granted at the host's discretion — check the event listing or contact the host directly to confirm their policy before cancelling.
For tour and travel bookings specifically, any non-refundable third-party costs already incurred — such as visa processing fees, embassy charges, and non-refundable ticket, flight, or hotel cancellation charges — will be deducted before the remaining eligible amount is refunded.
A full refund will be issued if:
In either case, the full amount will be refunded within 2 days of the cancellation or removal. Please note that the refund may take up to 6 working days to reflect in your account, depending on your payment gateway provider.
If you choose not to attend an event you have registered for, the amount paid is not refundable.
In certain circumstances, a partial refund may be granted at the sole discretion of the host. Such refunds are subject to the host's approval and are not guaranteed.
Hosts and tour/travel providers are independent parties who are solely responsible for delivering the event or service they list on Fyndr. Fyndr is not responsible for a host's or provider's default, non-performance, or fraudulent conduct.
If a host or provider defaults on their commitments, fails to deliver the service they promised, or is found to have engaged in fraud, Fyndr will:
Payments are processed through third-party, authorized Pakistani payment gateways, banks, and digital wallets. Fyndr is not responsible for delays, failures, double-charges, or errors that originate from a payment gateway, bank, card network, or wallet provider and are outside Fyndr's direct control.
If you are charged in error — including a failed transaction that was still debited, or a duplicate charge — report it to support@fyndr.info with your transaction reference. Fyndr will investigate against its own records and the gateway's records, and coordinate with the relevant payment gateway or bank to correct confirmed errors.
If you have questions about this Refund Policy or need assistance with a refund, contact Fyndr Support at support@fyndr.info.
Fyndr may update this Refund Policy at any time. Changes will be posted on this page with an updated "Last updated" date.